About surplus stock
By its nature, surplus items released by the armies and police units who no longer need them, are not always brand new. If items we receive have never been used, even if they are twenty or thirty years old, we will describe these as 'new - unissued'. Sometimes, we do acquire brand new products for whatever reason, and these will be listed as "new".
You should understand that all items not labelled as new are "Used" and so may show signs of wear, faint odours or in some cases minor repairs. If these professional repairs have been made, we will say so.
When items go "out of stock"
We are of course reliant on what becomes available from the various military and police units around the world. So we can never say when, or even if, an item will become re-available. All we can suggest is that you check back occasionally and see what we have to offer.
Free UK delivery
If your delivery address is in the UK and if your Basket totals more than £50 we will deliver for no charge. Please note that the shipping cost will only appear in the Checkout if you have entered an address.
Why we need your contact details when ordering
Giving your contact details to us is important as the delivery agencies we use will use these in the event no-one is available at the delivery address. An email address for overseas orders is essential and your day-time telephone number really does avoid delays. We appreciate your trust in giving these details, and we will not divulge these to anyone else apart from the couriers.
Please note that our trading days are Monday to Friday and so emails received after 4:30 on a Friday will be answered on Monday mornings.
Please also note that orders are fulfilled first thing on weekday mornings, and so orders received after this will be fulfilled the next working day.